About Chance Hill Casino
When online casino enthusiasts encounter a new online casino and start thinking about jumping into the fray, there are several things they should consider. This is important because the site’s reputation has not yet been established. First, the site’s affiliations with the right software providers and licensing jurisdictions should be scrutinized. Second, players should avoid getting all wrapped up in the draw of big bonus offers that seem too good to be true. Finally, an effort should be made to ask questions of customer service to how well they perform. At the new Chance Hill Casino, they scored well on all three of these issues, making them a viable online casino option.
Chance Hill Casino was first introduced to online players in late of 2015. The site is managed and operated by MT SecureTrade Limited, a noted online casino management company registered and licensed in Malta by the Malta Gaming Authority. They also maintain a iGaming license with the U.K. Gambling Commissioner for the right to provide gaming services to U.K. residents. The website does accept players from New Zealand under special provisions.
When you visit Chance Hill Casino
Chance Hill appears to be a fantasy location where anything can happen. The casino doesn’t have a viable mascot or theme to fall back on, but they do portray themselves as a fun site to visit. The color scheme is filled with pastels, which always serve to create a peaceful, trusting atmosphere. It’s the website design that says a lot about ownership and the site in general.
The layout is concise and very well organized. This helps players navigate to the places they want to be. Each section of the home landing page, the promo advertising, game advertising and disclaimer area, are all presented professionally, without trying to overwhelm prospective customers. That’s a very good indication of customer care.
NetEnt serves as the casino’s primary software platform with nice gaming assists from the likes of large software developers like Microgaming, Live Casino, Play N Go, WMS, Cryptologic, NYX Gaming, Aristocrat, iGaming to Go, and ELK. The software is available in a well designed instant play version for PCs and laptops and a mobile version that has been adapted and optimized for mobile devices. As always, NetEnt uses the latest in SSL encryption technology to keep’s it operator websites safe and secure at all times. Fair and random gaming results are guaranteed by the use of an embedded random number generator that is put through a testing and certification process on a regular basis. While the certification information is not disclosed on the home page, NetEnt is known to work with the independent testing labs at either GLT or TST.
Free Spins & Bonus at Chance Hill Casino,
Chance Hill Casino does a great job of presenting its bonus programs. The fun for the customer starts at registration when they are rewarded with a no deposit bonus of 20 free pins (spins) to be used on designated free pokies. The official welcome bonus is quite generous without being ridiculous. It spans the player’s first four deposits as follows:
First deposit Bonus: 100% matching up to a maximum amount of $100 NZ +50 bonus spins
Second deposit Bonus: 50% matching up to a maximum amount of $100 NZ +50 bonus spins
Third deposit Bonus: 25% matching up to a maximum amount of $100 NZ +50 bonus spins
Fourth deposit Bonus: 100% matching up to a maximum amount of $100 NZ +50 bonus spins
Each of these bonuses comes with a wagering requirement of 45 x Bonus, which is slightly higher than the industry standard.
For existing players, there are plenty of other promos to build upon after starting with the no deposit bonus. The other promos focus on free pins (spins) on other free pokies, reload bonuses, cash rebates and special drawings/giveaways.
Chance Hill Casino in the Mobile
While Chance Hill does not yet offer a dedicated mobile app, they do advertise an optimized mobile version of the regular website. This allows players with mobile devices that are compatible with almost any operating system to access the games and promos using the mobile site address and the device’s web browser. Based on the site’s claim, the content is clear, clean and includes pretty much everything found on the regular website.
Games at Chance Hill Casino
At the end of the day, it’s all about the games. In that regard, Chance Hill Casino is a smashing success because they offer games from the likes of NetEnt and the aforementioned software giants. The games are allocated into the following genres: classic pokies, video pokies (progressive and non-progressive), video poker, table games (Blackjack, Craps, Baccarat, Roulette), live casino games (Casino Hold’em, Blackjack, Roulette, Baccarat) and other, which would include scratch cards and arcade style games.
Many of the top games cover popular themes and include varying game formats, bonus spins, interactive bonus features with big prizes, 50/50 gambling options, great audio soundtracks and cutting edge video features. The list of games includes top pokies like Jack Hammer 2, Robyn, The Dark Knight Rises, Gonzo’s Quest, The Pink Panther, Starburst, Spinata Grande, Dracula, Immortal Romance, Dragonz, Game of Thrones, Mega Fortune and Mega Moolah.
Deposits and Withdrawals at Chance Hill Casino
Chance Hill Casino currently accepts deposits via the following banking options: bank wires, Trustly, VISA, MasterCard, paysafecard, Euteller, Neteller and Skrill. With the exception of paysafecard, the same options can be used to make withdrawals, which are usually processed within 48 hours, pending the receipt of proof of identity.
Getting Help at Chance Hill Casino
The best way to confirm the efficiency of a new customer service department it to test it. The representatives at Chance Hill casino met expectations and handled all inquiries promptly. The website’s information center is quite helpful, but should answers not be available, customer service reps can be contacted via live chat or email at any time during the day or night.
Conclusion: When gambling with a new website, its important to proceed with caution until the site has enough of a reputation to help players make good decisions before joining. At this point, Chance Hill Casino looks to be a safe place to play. In its year of existence, there have been no serious issues. They have the games and a decent bonus program, which indicates they are player friendly and should be considered a viable online casino option.