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About

Casino Heroes was established by a company known as Hero Gaming Limited, and they host all of the services available on the website. Casino Heroes was established and founded by enthusiasts of the online gaming industry. They have expressed their intentions to present their casino experience in such a way that allows players to have access to an entirely new type of online gaming destination.

Casino Heroes offers some of the greatest online casino games while providing all players with a fun and forgiving time at their website. Hours of fun are to be had with all of the options to enjoy at this online casino.

When You Visit

The pirate island themed interface presents an exciting way to navigate their casino experience. With a treasure map at the top left of the navigation bar, it becomes easy and welcoming to select casino games across the entire website.

There is also a way to access sign up bonuses and promotion, along side of the registration form plastered on the home page. After signing up and filling out the personal information boxes, there is the opportunity to select a welcome bonus. These bonuses will be covered in more detail in the next section of the article.

From top to bottom, the website is pirate themed to perfection. The website is very simple and easy to navigate and has an appealing atmosphere to satisfy the players. Players can click on the tab in the top right hand corner of the website to access a drop down menu that allows players to have access to additional pages, including the help section and live chat support web page.

Bonus and Promotions

There are several bonuses that are offered on Casino Heroes. The welcome bonus is a great choice for new members who are just signing up to play for the first time. There is the opportunity to receive a matching deposit bonus up to one hundred. In addition, players can receive free slot machine spins on eligible slot games.

The rubies are considered the virtual currency on Casino Heroes. Players have the chance to collect rubies when playing any of the casino games. Every time that somebody wagers or bets, they will collect rubies along the way. These virtual rubies can be used in the ruby store to purchase bonus items. This is a fun way to add an additional layer to the overall casino experience presented at Casino Heroes.

From time to time there will also be casino competition bonuses that allow players to compete against each other on a scoreboard to win exclusive prizes. Specific terms and conditions can be found on each competition page, but the great part about these competitions is that they provide an additional opportunity to win exciting prizes and have additional fun on the Casino Heroes platform.

In the Mobile

One thing that makes Casino Heroes more appealing to online players is the fact that they support multiple platforms, including most mobile devices and tablets. Players do not necessarily be within the comforts of their homes to place a wager on one of the casino’s games. Perhaps somebody is waiting in line at a coffee shop and wants to place a quick wager, with mobile game on Casino Heroes, it could never be easier than it is now. Players can simply log onto the Casino Heroes website on their mobile device to start playing.

Players can also download the iOS app for iPad or iPhone within the App Store. Up until this point in time, Android phones are not supported within the app, but should still work on the website mentioned above.

Games

With competitive online casinos existing across the internet platform, the game selection that each casino offers has a major impact on the popularity of the entire platform. Casino Heroes offers casino games across the board, with an extremely impressive selection of games, featuring all sorts of categories and genres.

All players have to do is click the ‘Play’ button at the top of the navigation bar to get started. The lobby presents the most popular and trending games on the platform currently. There is also the opportunity to sort the games with different criteria, including the most recent games, recommended, popularity, and specific gaming categories. This makes navigating through the massive collection of games much easier and less confusing.

The different categories of games allows for all sorts of different types of players to enjoy their experience. The categories includes but is not limited to slot machines, jackpot games, roulette, blackjack, table games, video poker, and live casino games. These categories are stacked with fun gaming experiences, and present the opportunity for players to spend hours on enjoyable fun on their favorite category.

Deposits and Withdrawals

There are a variety of possible payment methods when depositing money on their website. The easiest way to deposit is through a standard credit card. The great news is that unlike some other online casino experiences, Casino Heroes charged zero fees when attempting a deposit on their interface. This is a huge plus and will reap the support from casino players. Deposits are usually instantaneous, but in some cases take up to twenty four hours. There is also great customer support for any assistance that may be needed when resolving an issue.

Withdrawing on Casino Heroes is fairly simple and straight forward. After a player successfully verifies their identity, the withdrawal request will often be processed within twenty four hours. After the process is completed, it takes between twenty four hours and seven days to be returned to the original payment method. Players can also cancel their withdrawal requests if necessary. Casino Heroes offers three free withdrawal requests per calendar month, and then charges a minor fee beyond that limit.

Getting Help

Customer support is extremely important to any service provided on the internet. Is is imperative that consumers have the opportunity to gain access to this support with ease in order to solve issues within a reasonable time frame. The good news is that Casino Heroes has a great interface in which players can gain access to this type of customer support.

In the bottom right hand corner of the website, there is a customer support tab that can be clicked on during operational hours. Players can talk to a live chat representative during these hours to instantaneously get their issues resolved. In the event that the player opens this tab during closed hours, they will then have two options. Option one allows players to send an email to the Casino Heroes support email address, while option two presents players with the opportunity to open the ‘Frequently Asked Questions’ support section in the top right hand corner of the website. Players can open the FAQ and scroll through the various support sections to find their question or issue.

The FAQ sections covers most account related questions, including payment methods, promotional bonuses, terms and conditions, technical issues, mobile platform issues, licensing, rights, and much more.

Casino Heroes was founded on April 28th, 2014 and is licensed by the Malta Gaming Authority (MGA).

Casino Heroes offers a wide variety of deposit options for filling your account. Multiple credit card and debit card companies are accepted, as well as online currencies such as Neteller, Skrill, ecoPays, and many more. Specifics of deposit methods do vary based upon location, however, so that is something to note. In addition, it may take a few days for deposits to show up on the site and in your bank account.

To withdraw, you need to have a minimum of 20NZD in your account. You can withdraw to any of the methods used for deposit. Similarly, these may take a few days to show up on the Casino Heroes site as well as your personal bank account.

Casino Heroes is unique in that it has different islands, or worlds. The classic arcade type gambling games are on all the worlds, but are themed to each different world. In addition, there will be overarching world quests or challenges with are another game in themselves. The website and online casino was created by online gaming and gambling enthusiasts who wished to create an experience and journey for players. In essence, this has created a game within a game. The first islands you can play on it Treasure Island. A benevolent king rules over this island and its prosperity, but the crown and treasure of the king has recently been stolen – the gamer’s mission is to find it and restore the kings honour and wealth. The second island is Rock of Riches. A mafia kingpin has stolen all the big wins and payouts from slot machines to make his own machine out of solid goal, and the player must seek to amend these misfortunes. Finally, Mythical Mountains is an adventure to the told of a treacherous mountain to the mysterious holy grail of online gaming.

Yes, mobile play is available through your phones browser; safari or google. There is also an app available for apple and android devices.

Everyone who registers an account at Casino Heroes gets a 10NZD bonus, just for signing up. In addition, the boss fights on different worlds, hidden treasures, and even site-wide competitions can offer additional spins. Rotating promotions offered on the site may also offer extra spins or bonus money.

As previously mentioned, the site gives bonus spins for completing world bonuses, hidden objectives and other hidden treasures, and boss fights. These are a themed element on the site that also provides a bonus.

Most of the wagering requirements for the bonuses are 10NZD, however, this is subject to change and may depend on the particular game. Be sure to check the rules and requirements for wagering levels and restrictions.

For the in-depth bonus specific requirements, visit the site to read. https://www.casinoheroes.com/en/bonus-terms/

The Casino Heroes online casino offers customer support via email, but they also have a zendesk support client that may be able to answer your questions instantly via chat. In addition, the site has an incredibly detailed and interactive frequently asked questions section of the website that may answer your question or at least be moderately helpful.